1. Information we collect

We collect the details you give us when you post a request or register as a provider — such as your name, email address, phone number and the contents of your request — as well as documents a provider submits for verification, such as a Commercial Registration or identity document.

2. How we use your information

Your information is used to operate the marketplace: matching requests with providers, verifying provider registrations, processing payments, communicating about your jobs, and keeping records required for accounting and dispute handling.

3. Sharing information

We share the details of a request only with providers who need them to quote or complete the work. Verification documents are used for checking purposes only and are never shown publicly. We do not sell personal information.

4. Data security

The site runs over encrypted connections (SSL/TLS), access to personal data is limited to authorised team members, and we review our storage practices regularly.

5. Cookies

We use essential cookies to keep the site working and, with your consent, simple analytics cookies to understand which services people look for. You can clear or block cookies in your browser at any time.

6. Your rights

You can ask us to show you the personal information we hold about you, correct it, or delete it where the law allows. Write to us using the contact page and we will respond within a reasonable time.

7. Changes to this policy

If this policy changes, the updated version will be published on this page with a new effective date.

8. Contact

Questions about privacy can be sent through the contact page or by email to info@cleardocxbh.com.